Content
- Investing in Loyal Customers
- Personalized Customer Experience
- Partnership is the Ultimate Growth Hack
Ride-hailing apps and transportation platforms have made it increasingly common for individuals to turn their personal vehicles into sources of income through part-time gigs. What often starts as a side hustle to earn some extra cash can, with dedication and strategic planning, evolve into a full-fledged business offering transfer services. GetTransfer has inspiring examples of such collaboration.
Check out the related article: What is Mobility as a Service
Investing in Loyal Customers
Nakshatra Tours and Travels,
India
We have been registered as a tours & travel company since 2019 but we got the opportunity to come into actual business when we registered ourselves with GetTransfer last year. By doing so, we got great opportunities to serve global clients which helped us to expand our fleet as per requests from the clients.
The unique features which we offer for smooth execution of transfer include contacting the passenger immediately once the transfer is confirmed & providing them all the details & arrangements of the transfer so that they don’t have to face any inconveniences. We monitor this process closely till the entire transfer is completed successfully.
Vehicle fleet expansion
As far as our fleet is concerned, we have almost every category of vehicles in our fleet right from Sedan’s, SUV’s, MUV’s, Vans, Minibus & Luxury Cars as well. Secondly if the clients request us for any other car which is from the same category of car, then we arrange such a car at no additional cost because we believe customer satisfaction as the top priority always.
Customer satisfaction
For example, sometimes clients select the car with no requirement of Wi-Fi but then they later request us to provide the same saying that they can pay additional price for it. We inform them that it’s ok we will arrange it without any cost & then clients are overwhelmed & happy. We never take any payment for such small things but for the clients it means a lot. Also, there are instances when clients have booked a ride wrongly meaning they have put a wrong drop location while booking the transfer & when we take them to the location, they say we need to go more ahead, and we will pay for that. In such cases my chauffeur assists them & we don’t charge because of which clients are happy with our service. Especially if it is a transfer at night then such small things mean a lot to the clients & if they are happy, we are happy too because we feel that we have fulfilled their expectations completely. It is a proud feeling when such clients say that we will recommend our service to others.
What we believe is that if we are fulfilling the requirements of the clients without any compromise then nobody can stop us from growing. And a growth of a carrier means a growth of GetTransfer as a whole & that is necessary because we need to go at extremely higher heights of success.
As far as our partnership is concerned, for us it is really a proud feeling to work with GetTransfer because it is one of the biggest global multinational companies handling the transportation & mobility business to serve clients across the world. Partnering with GetTransfer helped us to expand our business and in the coming years we really look forward to going that extra mile.
Personalized Customer Experience
Serkan Seydanlioglu,
Turkey
I’ve always liked to work as a transporter, that is why I’ve decided to make transfer my main career and source of income. I use GetTransfer.com service and this cooperation makes my dreams come true. To satisfy the demands of our guests, we have a highly motivated and conscientious team. With personnel eager to go above and beyond, we offer great services.
GetTransfer.com pays close attention to detail and consistently helps us become far better than average. We are conscious of the top-notch quality of the services we provide, and each member of our staff is a vital team player with strong interpersonal skills. Since GetTransfer.com is a reputable and quickly expanding business, I place a high value on customer satisfaction. In addition to our pride in first-class service, a clean, secure, fully insured car is set up for your transfer anywhere in the globe. For this reason, we appreciate the loyalty of all our guests and strive to provide better service to our guests every day.
Personalized Customer Experience
Jeffrey Kihara Muturi,
Kenya
My cooperation with GetTransfer has been great. It is because of it that I have been able to expand my business significantly. I started out working with one car, and now I have a fleet of as many as five cars. But more importantly, I am now much faster at finding customers. GetTransfer.com has been able to speed up the whole process considerably, which has made the transfer business a lot easier for a lot of drivers, including me. I am pleasantly surprised by this turn of events.
FAQ
How can I optimize my listing to attract customers?
Read article: How to Maximize Earnings on GetTransfer
Yes. For trusted partners we make a commission discount of up to 3%. Learn more here.
How can I differentiate my transfer service from competitors?
Focus on building strong relationships with customers and delivering value beyond just transportation.
